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Payment Methods

 All major credit cards accepted:

American Express, Visa, Mastercard and Discover. 

Paypal

Paypal the safe way to pay online. You don't need to have a PayPal account to use your credit card to purchase with us. Just click on the Checkout button (not the PayPal button) when your done shopping. Look for the Paypal link to continue without setting up an account. If you have any questions we are here to help you. Susan@Ledfootspetbakery.com

You can also set up a Paypal account if you prefer it is safe and secure.

Mail in Check

We accept Checks and Money orders through the mail. Just use the Check out button when paying by mail and follow instructions. Payments with these forms may take up to 7 days after we receive to clear. Any check that is presented with insuffients funds  will incur a $35.00 fee from Ledfoots Pet Bakery.

Order by Phone 

You can also place your order by phone (815)784-6358 Monday-Friday 9am-4pm CST after hours leave us a message with the best time to call you back at.

As soon as payment is received and cleared your order will be baked then shipped. Please allow up to two days for this process. If not ordering non bakery items then your order will be shipped after payment clears.

Home Delivery Service in ILLINOIS

Have your order delivered to your door. Local delivery available in the following areas- Genoa, Kingston, Kirkland, Hampshire, Huntley, Sycamore or Dekalb, IL. Small delivery fee applies to all areas accept in Genoa, IL. Local pickup available by appointment only! Free Delivery or pick up only available in Genoa, IL.  Three ways to place your order- online, by phone or e-mail.   

Returns

If for any reason you are not satisfied with your order. Items may be returnable. Items that can be returned, must be unused and in sealed package. If the item is not described in listing then it's returnable.  You must first call (815) 784-6358 to receive an authorization number. You must tell us the reason for this return to receive your authorization number. Baked goods are Not returnable. If you have a problem with your baked goods, please give us a call, we will work with you on a case by case basis to determine how to meet your satisfaction. 

 Privacy Policy

We will never sell any personal information for any reason. Any personal information shared with us is only used to place your orders and to communicate with you about the status of your orders. We will only send you e-mails about upcoming events and sales that we will have. You can also opt out of receiving e-mails.

Shipping Policy

We currently ship via (USPS) United States Postal Service.  Priority shipping average delivery 2-3 days (now includes insurance up to $50.00). Express (overnight) 1 day. We do not make money off shipping charges. We do try to keep charges down as much as possible. 

As soon as payment is received your items will be baked then shipped to you. Please allow up to two days for this process. During peak holidays please allow up to four days prior to shipping.  If you are ordering non- bakery products then your items will ship as soon as payment is received and cleared. We recommended paying with paypal since it is safe, fast secure and reliable and you will get your order sooner.

We ship Monday-Friday. Saturday and Sunday online orders will be processed on the next working day. Please note all baked items, are first come first serve basis, and please allow up to 2-3 additional days for this process.

We are not responsible for any lost or stolen items after it leaves our hands. It is now up to the USPS to deliver the package to you. USPS now offers up to $50.00 coverage insurance on all priority mail. This is now our main shipping method which offers the best deal for your shipping dollars. 

Want Free shipping- your order must be $100.00 or more then use coupon code:Freeship 

International Shipping Policy

We use USPS Priority International shipping. Please e-mail us with your postal code for a quote on shipping. We only charge what USPS charge to ship no added fee's. We now ship to Canada, Alaska, Hawaii.